Fort Bend County Emergency Rental Assistance Program
Fort Bend County Emergency Rental Assistance (ERA) Program Launches February 17th
System Transition Notice
Fort Bend County Residents, Landlords and Vendors – The COVID-19 Emergency Rental Assistance (ERA) Program that was launched in February 2021, will be transitioning to a new system and application portal.
DUE TO THE SYSTEM TRANSITION, THE WEBSITE FOR THE ERA PROGRAM WILL BE DOWN BEGINNING FRIDAY, APRIL 16TH AT 5:00PM CST THRU MONDAY, APRIL 19TH AT 9:00AM CST
This new system is designed to provide greater transparency to applicants, landlords and vendors as to the status of your application and payments, improve vendor and applicant information uploads, and allow you to have access to other documents and forms to complete your application.
WHAT TO EXPECT: You will receive an email by Tuesday, April 20, 2021, that will include an invitation and link to register on the portal. Once you’ve registered, you will be able to view information previously provided and upload documents, as needed.
WHAT YOU NEED TO DO:
- Visit the new Fort Bend County ERAP Portal when launched on Monday, April 19, 2021 at 9:00 AM CST. The link to the portal will be available through our website.
- Update your information and documents.
- Complete any information that is incomplete, not readable, or not correct, as this information was transferred from your prior application.
- If you are a new applicant or vendor, then complete the entire application and upload all required documents. A case manager will be assigned to you and will contact you for additional information.
If you experience any issues or identify information that needs to be updated after this transition, please contact our ERA Program Call Center at 281-238-CARE (281-238-2273) and one of our call center representatives will assist you.